Privacy And Policies

Privacy Policy

Updated Date: August 6, 2026

Michigan Humane (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information through our website (www.michiganhumane.org) and related online services. By accessing or using our site, you agree to the terms described in this policy.

1. Information We Collect

We collect information that you voluntarily provide when you interact with our website, including when you register, make a donation, sign up for communications, or complete an online form. This may include:

  • Contact Information: name, email address, postal address, phone number, and interests;
  • Account Details: profile information created through our online services.

We do not intentionally collect sensitive personal information such as social security numbers, credit card numbers, racial or ethnic data, or nationality.

IP Addresses and Cookies

We automatically collect your IP address, which helps with site administration, troubleshooting, analytics, and delivering customized content. We may also use cookies and similar technologies to enhance your experience, remember preferences, and support targeted advertising by third parties such as Google. You may manage or disable cookies through your browser, but this may affect functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our website, services, and user experience;
  • To process registrations, donations, and other requests you make;
  • To communicate with you, including sending newsletters and updates when you consent;
  • To fulfill legal obligations such as tax recordkeeping and reporting.

We do not sell or trade personal information collected through our site to third parties.

3. Your Choices and Controls

You have choices about how we use your information:

  • Communications: You can unsubscribe from most promotional and marketing emails using the “unsubscribe” link in the message or by contacting us directly at [email protected].
  • Account Management: You can update your profile information by logging into your account.
  • Deletion Requests: You may request that we delete your account or personal information by contacting us. We will comply unless retention is required by law.

4. Individual Rights (Where Applicable)

If you reside in jurisdictions with specific data protection laws (e.g., the EU under the GDPR), you may have additional rights including:

  • Access to or correction of your personal data;
  • Restricting or objecting to certain uses of your data;
  • Requesting deletion (“right to be forgotten”), data portability, or filing a complaint with a supervisory authority.

To exercise these rights, you may contact us using the methods provided in Section 8.

5. Third-Party Services

Our site may include links to external websites, partnered services, or advertisements managed by third parties. We do not control the privacy practices of these external sites, and we encourage you to review their policies before sharing personal information.

6. Security

We use industry-standard safeguards, including Secure Socket Layer (SSL) encryption, to protect the data you transmit online. While we strive to safeguard all information, no system is completely secure. You acknowledge and accept this inherent risk.

7. Donations and Payment Processing

Your email address is required for donations to issue receipts, including tax documentation. Financial transactions are processed through PCI-DSS compliant third-party platforms (e.g., Salsa Engage, Blackbaud) to ensure secure handling of card information.

8. SMS Policy

Mobile information, including phone numbers, opt-in data, and consent, will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes. All categories referenced above expressly exclude text messaging originator opt-in data and consent; such information will remain strictly confidential and will not be shared with any third parties under any circumstances.

9. Terms and Conditions

You agree to receive customer care messages from Michigan Humane related to foster care communications, including responses to text messages submitted by foster caregivers, animal health and behavior updates, requests for additional information, and other foster care-related communication. Message frequency may vary. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You can opt out at any time by replying STOP.

10. Contact Information

If you have questions, wish to exercise any privacy rights, or request updates or deletion of your personal information, you may contact:

Michigan Humane

2937 E. Grand Blvd. Suite 800
Detroit, MI 48202

Phone: 248-283-5680
Email: [email protected]

11. Updates to This Policy

We may update this Privacy Policy at our discretion. Changes become effective upon posting to this page. For substantial modifications, we may provide advance notice or other prominent communication as appropriate.

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